Terms & Conditions
Policies, Shipping, and Returns Information
Welcome to ALIF
These Terms and Conditions govern your use of www.alif.clothing and all related platforms. By accessing or using our website, placing an order, or interacting with our services, you agree to be bound by these Terms.
ALIF - LIBAS ATTAQWAA is committed to conducting business in accordance with high ethical standards and Islamic principles, offering products with the intention of promoting modesty and quality craftsmanship.
Account Usage & User Content
Account Registration
You may register using your email, Facebook, or Google accounts. By registering, you confirm that you are at least 18 years old or have parental consent. You are responsible for maintaining the confidentiality of your credentials and restricting access to your devices.
User Content & Interactions
Any original resources (text, reviews, images) you publish on our platforms will be deemed your content. By posting, you grant us a non-exclusive, irrevocable license to use, reproduce, and publish this content across our media channels. You must own the content you post and ensure it does not violate third-party copyrights.
Product Information & Accuracy
Visual Representation
We make every effort to maintain a close match to the actual product. However, due to variations in device displays and screen configurations, we cannot guarantee that online colors and textures will perfectly replicate the physical product.
Information Inaccuracy
Our website may occasionally contain typographical errors or omissions regarding descriptions, availability, and pricing. We reserve the right to correct any errors and update information at any time without prior notice (even after order submission).
Shipping Policy
We process deliveries securely to ensure your items reach you in pristine condition. All shipping charges are calculated at checkout.
- Closed-Box Delivery: We operate a closed-box delivery policy. You will receive your items in sealed packaging. Products cannot be instantly returned to the delivery agent. For returns, you must initiate our standard return procedure.
- Delivery Restrictions: Due to operational constraints or external risks, certain locations may be temporarily unavailable for delivery.
- Taxes & Duties: For international orders, customers are solely responsible for any applicable customs duties or import taxes imposed by their jurisdiction.
- Delays: Delivery schedules are estimates. While we strive for promptness, unavoidable circumstances (weather, operational delays) may extend timelines.
Comprehensive Refund & Exchange Policy
7-Day Return Eligibility
We want you to be completely satisfied with your ALIF purchase. Products may be returned or exchanged within 7 days from the date of delivery provided they meet the following criteria:
- Items must be entirely unused, unwashed, and in their original condition.
- All original brand tags, labels, and stickers must be completely intact and un-torn.
- The original sealed packaging must be included.
- A valid proof of purchase/receipt is required.
Non-Returnable Items
For hygiene and operational reasons, we do not accept returns on intimate apparel, custom/personalized products, gift cards, or clearance sale items (unless proven defective).
Refund Processing
Approved refunds are processed to your original payment method within 7-14 business days. Return shipping costs are borne by the customer, except in the case of a manufacturing defect.
Legal Disclaimers & Intellectual Property
Intellectual Property
All materials on this website (designs, imagery, logos, code, branding) are the exclusive property of ALIF - LIBAS ATTAQWAA. Unauthorized use, copying, extraction, or creation of derivative works is strictly prohibited and violates copyright and intellectual property laws.
Limitation of Liability
Our platform is provided "as is". To the maximum extent permitted by law, ALIF is not liable for indirect, incidental, or consequential damages arising from your use of the platform, unauthorized access to your account, or delivery failures. We do not guarantee that our platform will always be error-free or uninterrupted.
Termination of Usage
We reserve the right to suspend, alter, or terminate your access to the site without prior notice for violations of these terms, suspicious activities, or at our sole discretion.
Need Assistance?
If you have any questions regarding these Terms & Conditions or our policies, please reach out to our team.