Welcome to ALIF - LIBAS ATTAQWAA

Customer Care

Frequently Asked Questions

Pre Sale Questions

Yes—99%+ Match Guaranteed. We photograph genuine, in-stock products and commit to delivering items that match our images with exceptional accuracy. Minor variations are unavoidable and imperceptible.

Guaranteed Items

  • Same design and pattern
  • Same color range
  • Same quality and material

We're transparent about the ±1% difference:

Device Display Variations (±0.5-1%)

  • Your phone or monitor displays colors differently based on brightness settings and screen technology.
  • Studio lighting differs from natural home lighting.
  • This accounts for imperceptible color tone shifts only—not actual product difference.

Human Factors in Photography (±0.5%)

  • Camera angle and lens type can create minimal size perception differences (no actual size change).
  • Professional team review catches errors, keeping this below 1%.

Natural Product Variation (±0-1%)

  • Fabric texture and print alignment vary slightly per garment industry standards.
  • These negligible differences don't affect quality or wearability.
  • Acceptable across all fashion retailers globally.

What You're Guaranteed to Receive

  • Same design and pattern — Exactly as shown.
  • Same color range — Within natural display variation.
  • Same size and dimensions — Per specifications.
  • Same quality and material — As described.

Our Multi-Stage Quality Process

  1. 1. Production check at manufacturing.
  2. 2. Photography verification before images go live.
  3. 3. Image accuracy cross-check with actual products.
  4. 4. Pre-shipment inspection before dispatch.

99%+ Accuracy Rate = Your product will match the photograph. Period.

While extremely rare, contact us with photos and check while receiving delivery:

  • Immediate replacement or full refund.
  • No questions asked.
  • We cover return shipping.

Your trust is our priority. We stand behind every product with 99%+ confidence.

99%+ Accuracy Rate

Your product will match the photograph. Period. Our multi-stage process ensures every garment meets the heritage standard.

Our Trust is our Priority. We stand behind every product.

Still have questions?

Our dedicated concierge team is available to help with any inquiries regarding our collections or services.

Telephone09638 22 44 55Emailsupport@alif.clothing
LocationSiaam Tower, L-12, Sector-3,
Uttara, Dhaka, Bangladesh
Contact Support
Frequently Asked Questions | ALIF - LIBAS ATTAQWAA