Client Services
Payment Policy
Secure transactions, flexible options, and total transparency.
Accepted Payment Methods
We partner with SSLCOMMERZ, the most trusted and secure payment gateway in Bangladesh, to ensure a seamless checkout experience. We currently offer two primary ways to complete your online order.
Pay Advance (Online Payment)
You can securely pay in full at checkout using our SSLCOMMERZ gateway.
- All major Credit and Debit Cards
- Mobile Financial Services including bKash, Nagad, Rocket, and similar services
- Internet Banking
Cash on Delivery (COD)
Prefer to pay when your parcel arrives? You can select our Cash on Delivery option at checkout and hand the payment directly to the delivery rider.
COD Verification & Booking Money
Under standard circumstances, customers can place a COD order without paying any advance amount. However, to prevent fraudulent orders and ensure smooth logistics, order verification may be required for specific delivery zones or high-value orders.
If verification is deemed necessary by our E-commerce team, we may contact you to collect partial booking money of 200 Tk to 500 Tk to confirm dispatch of your COD order.
How to Pay Booking Money
If requested by our official support team, booking money can only be paid through authorized ALIF channels.
- bKash Merchant Wallet: Send the exact amount to +8801844244188 using the "Make Payment" option.
- Direct Invoice: Pay through a secure SSLCOMMERZ invoice link sent officially by our team.
EMI Facilities
Equated Monthly Installment (EMI) facilities are not possible for online orders at this time. All online purchases must be completed in full through advance payment or Cash on Delivery.
Security & Transparency
What you see is what you pay. There are no hidden fees. Your final checkout total will accurately reflect the product price, VAT, and your chosen delivery charge.
We do not retain, store, or have access to your sensitive card details or MFS PINs. All transactions are securely routed through SSLCOMMERZ under strict regulatory compliance.
If your card or MFS payment is declined during checkout, please verify that your 2FA or OTP was entered correctly. For persistent declines, kindly contact your bank or financial institution.
Support
Payment Support
If you have any questions about an invoice, a verification request, or a failed transaction, please contact us immediately.
